Returns & Refunds Policy
Free, Easy Refunds
I want you to be COMPLETELY HAPPY with your purchase from Jewelry for the Soul. If you don’t LOVE it, send it back, it’s that easy. I will accept unused merchandise in sellable condition for a full refund within 15 days of purchase or you can request a store credit OR a different piece all together! CUSTOM work is NON-refundable, but if you have a question or concern about a custom piece, don’t hesitate to call!
How to Return
1. Please call 916-995-4498 or email at Janet@jewelryforthesoul.com to initiate a return.
2. Please allow 2 to 4 business days to process the return once it’s received. You will be notified via email once the return has been received.
3. I will refund the price of the merchandise including any taxes you were charged (excluding all applicable shipping charges) upon receiving the return. Depending on your bank or other credit card issuer, please allow up to two billing cycles for the credit to appear on your statement.